Frequently Asked Questions​

Please view our frequently asked questions below to learn more about shipping times, shop policies, and any other general inquiries.

We ship all over the world via Canada Post!

Please see below for the current shipping rates (updated Monday, February 11th, 2019):

Flat Rate Shipping (in CAD):
Within Canada: $2.15
To United States: $3.50
To everywhere else (international): $7.00

All cards are packaged in a rigid mailer to ensure ultimate protection when making their way to you!

All orders are processed within 1-2 business days and shipped via Canada Post Lettermail. To maintain low shipping rates for you, tracking is not provided.

Canada Post Delivery Standards (Business Days):
Within Vancouver, B.C.: 2 days
Within British Columbia (B.C.): 3-4 days
Within Canada: 4-5 days
To United States: 7-10 days
To everywhere else (international): Up to 15 days

Please note that these shipping times are estimated by Canada Post, and we do not guarantee that your order will be delivered within the aforementioned time frame. Sometimes Canada Post may experience delays that are not within our control, and any delays that occur as a result are not the seller’s responsibility. Please keep in mind that your order may take up to 3 weeks for its arrival.

Please note that international orders may be subject to additional duties and taxes, which are the buyers’ responsibilities.

Unfortunately we do not offer refunds on orders that did not arrive to you before a specified date. Once your order is mailed out and in the hands of Canada Post, we are no longer responsible for its efficiency or any delivery delays that may occur.

All cards are packaged in rigid mailers to ensure ultimate protection when making its way to you. In the event that you receive a damaged card, please contact us immediately with photos of the damage, and we’d be happy to send a replacement! 

Yes, local pickup is available to those in Vancouver, B.C., Canada only.

If you wish to pick up your order rather than have it shipped through Canada Post, please choose the shipping option “Local pickup (Vancouver BC)” during checkout. After you’ve made an order, please reach out to me on this website’s Contact Form or email me at hello@wuithloveb.com to arrange a meet-up location and time. If a meet-up location and time has not been agreed upon, unfortunately I will have to cancel the order.

Please note that I require at least 1 day in advance to prepare the cards for pickup.

Processing time refers to the time it takes me to prepare your order for shipment. Generally, I begin preparing your order as soon as possible and will have it ready within 1-2 business days to drop off at Canada Post.

Shipping time refers to the time it takes Canada Post to deliver their mail. Please refer to section “How long will it take for my order to arrive?” of our FAQ (located above) for their delivery standards.

Yes—our shop is based in Vancouver, BC, meaning that all prices on our website will be in CAD (Canadian Dollar).

Please note that international orders may be subject to additional duties and taxes, which are the buyers’ responsibilities.

Got another question?

Reach out to me via the Contact Form or email me at hello@wuithloveb.comI’d be happy to hear from you!